7. AI Limitations & Accuracy Disclaimer

The User acknowledges and agrees that all information, responses, suggestions, and guidance provided through the Service—whether generated by artificial intelligence or otherwise—are subject to inherent limitations.

Umifly makes no representations or warranties, express or implied, regarding the:

Accuracy,

Completeness,

Reliability,

Timeliness,

Current validity,

Or applicability

of any information provided through the Service.

Information generated by the AI may be based on:

Generalized data,

Historical patterns,

Publicly available sources,

Or inferred contextual assumptions,

and may therefore be inaccurate, outdated, incomplete, unsuitable, non-current, non-comprehensive, or otherwise inappropriate for the User’s specific situation, jurisdiction, preferences, constraints, or circumstances.

Umifly does not guarantee that:

Information reflects the most recent developments,

Recommendations are optimal, appropriate, or exhaustive,

Outputs are free from errors, omissions, inconsistencies, or ambiguity,

Or that all relevant alternatives, constraints, risks, or requirements are presented.

The User expressly agrees that:

The Service does not verify real-time availability, pricing, policies, regulations, visa requirements, entry rules, health requirements, governmental requirements, or third-party terms;

Any references to locations, services, platforms, providers, or options are illustrative, non-binding, non-authoritative, and non-exhaustive;

The User must independently verify all information before acting upon it, including through official sources, competent authorities, or qualified professionals where appropriate.

Umifly shall not be liable for any loss, cost, delay, inconvenience, misunderstanding, error, omission, harm, claim, dispute, or damage arising from:

Inaccurate or incomplete AI-generated information,

Reliance on outdated, incorrect, incomplete, or misinterpreted content,

Or the User’s interpretation, application, implementation, or reliance upon such information.

Use of the Service is entirely at the User’s own risk.

---

8. No Human Guarantee

The User expressly acknowledges and agrees that the Service is primarily automated and operates through artificial intelligence–driven and system-assisted processes.

Umifly does not guarantee that:

Interactions involve a human agent,

Responses are reviewed, monitored, supervised, validated, or approved by a human,

Real-time human assistance is available,

Or that the Service provides personalized, human-led, or human-supervised guidance.

Any references to “support,” “assistance,” “guidance,” “availability,” or similar terms refer to system-based availability, automated service continuity, and technical delivery of the Service, not to the presence of a dedicated human advisor or human-operated support desk.

While Umifly may, at its sole discretion, provide limited human intervention for technical, administrative, safety, compliance, or quality-control purposes, such intervention:

Is not guaranteed,

May be delayed or unavailable,

Does not constitute professional advice or personalized guidance,

And does not create any obligation to provide ongoing, individualized, or continuous human support.

The User understands and accepts that:

The Service does not replace human judgment, professional consultation, or personal decision-making;

Responses may lack contextual nuance, jurisdiction-specific detail, or individualized assessment that a human advisor could otherwise provide;

Automated outputs may be constrained by system logic, predefined rules, safety limits, platform restrictions, technical limitations, or model behavior.

No expectation of human involvement shall be implied, assumed, asserted, or enforced unless explicitly stated in writing by Umifly.

---

9. WhatsApp Platform Dependency

The User acknowledges and agrees that the Service is delivered primarily through third-party communication platforms, including but not limited to WhatsApp, operated by Meta Platforms, Inc. or its affiliates (“Third-Party Platforms”).

Umifly does not own, control, operate, maintain, supervise, or guarantee WhatsApp or any other Third-Party Platform and is therefore not responsible or liable for their availability, functionality, performance, security, delivery, routing, encryption, integrity, policies, moderation, enforcement actions, or technical behavior.

The Service is inherently dependent on the continued operation, accessibility, and commercial availability of such Third-Party Platforms. As a result, Umifly makes no representations or warranties regarding uninterrupted, continuous, or error-free delivery of the Service via WhatsApp.

Without limitation, Umifly shall not be liable for any interruption, limitation, delay, suspension, degradation, restriction, throttling, non-delivery, message loss, message duplication, platform enforcement, or termination of the Service resulting from:

Outages, downtime, congestion, latency, routing failures, or technical failures of WhatsApp or Meta systems;

Changes to WhatsApp APIs, features, pricing, access rules, rate limits, deliverability, verification requirements, or usage limitations;

Enforcement actions, restrictions, suspensions, bans, or limitations imposed by WhatsApp or Meta on user accounts, phone numbers, business profiles, templates, messaging permissions, or business verification;

Changes in terms, policies, compliance requirements, content rules, regional availability, or platform eligibility imposed by WhatsApp or Meta;

Security incidents, data loss, compromised accounts, device-level compromise, or transmission failures occurring within Third-Party Platforms.

The User further acknowledges that:

WhatsApp operates under its own terms of service, privacy policies, and acceptable use policies;

Any use of the Service via WhatsApp is subject to those third-party terms;

Umifly has no authority to override, contest, reverse, or guarantee outcomes relating to actions taken by WhatsApp or Meta.

In the event that WhatsApp or any Third-Party Platform becomes unavailable, restricted, commercially impractical, technically infeasible, or subject to enforcement actions, Umifly reserves the right, at its sole discretion, to:

Modify the method, channel, format, or timing of service delivery,

Temporarily suspend the Service,

Limit functionality or message frequency,

Or discontinue service via that platform,

without liability to the User.

No failure, limitation, or restriction of the Service caused by a Third-Party Platform shall constitute a breach of this Agreement by Umifly.

---

10. Service Availability & Interruptions

Umifly endeavors to provide the Service in a reliable and professional manner; however, the Service is provided on an “as available” and “as is” basis. Umifly does not guarantee continuous, uninterrupted, error-free, timely, secure, or delay-free availability of the Service.

The User acknowledges that temporary interruptions, delays, degradation, partial outages, limitations, or service variability may occur due to technical, operational, third-party, or external factors beyond Umifly’s reasonable control.

Without limitation, Umifly shall not be liable for any unavailability, interruption, degradation, delay, failure, limitation, loss of access, or reduced performance of the Service resulting from:

Scheduled or unscheduled maintenance, updates, patches, deployments, migrations, scaling operations, or system improvements;

Technical malfunctions, software bugs, system overloads, queue delays, model outages, infrastructure failures, database issues, or unforeseen engineering incidents;

Issues related to third-party services, APIs, hosting providers, cloud providers, telecommunications networks, carriers, device manufacturers, or internet service providers;

Failures, changes, limitations, discontinuation, deprecation, throttling, restrictions, or policy changes of third-party platforms, integrations, or dependencies;

Cybersecurity incidents, including but not limited to hacking attempts, phishing, account compromise, denial-of-service attacks, malware, data transmission disruptions, or security vulnerabilities;

Governmental actions, regulatory changes, sanctions, law enforcement actions, compliance requirements, or platform enforcement actions;

Force majeure events, including but not limited to natural disasters, acts of war, terrorism, civil unrest, strikes, pandemics, power outages, infrastructure failures, or other events beyond reasonable control.

Umifly reserves the right, at its sole discretion, to:

Temporarily suspend, restrict, throttle, or limit access to the Service for maintenance, security, compliance, operational continuity, risk mitigation, or performance reasons;

Modify, update, replace, restrict, or discontinue certain features, functionalities, system behaviors, or delivery methods of the Service;

Implement emergency measures to protect system integrity, prevent abuse, maintain service stability, comply with legal obligations, or respond to platform changes.

Such interruptions, limitations, or modifications shall not constitute a breach of this Agreement and shall not give rise to any right to compensation, service credits, refunds, damages, or extensions, unless expressly required by mandatory applicable law.

The User agrees that access to the Service may vary based on geographic location, device conditions, connectivity, platform restrictions, regulatory environment, and third-party dependencies, and that Umifly bears no responsibility for any resulting limitations.

---

11. AI Output Deviation & Error Disclaimer

The User expressly acknowledges and agrees that, due to the automated, statistical, and probabilistic nature of artificial intelligence, the Service may occasionally generate outputs that are inaccurate, incomplete, misleading, outdated, inconsistent, ambiguous, misaligned with the User’s intent, or outside the intended scope of the Service.

This includes, but is not limited to, instances where the AI may:

Suggest or imply a booking, purchase, price comparison, financial commitment, or action;

Reference third-party providers, platforms, services, or options;

Use language that could be interpreted as directive, definitive, authoritative, or decisive;

Produce responses that appear to contradict, exceed, or deviate from the limitations defined in these Terms and Conditions.

Any such output, whether correct or incorrect, shall not create liability, responsibility, duty, representation, warranty, or obligation for Umifly.

The User agrees that:

The Terms and Conditions always prevail over any individual AI-generated response;

No AI output shall be considered a modification, exception, waiver, or override of these Terms;

Umifly shall not be held responsible for reliance on any AI response that falls outside the defined scope of the Service.

Even in the event that the AI provides information, suggestions, comparisons, or statements that:

Appear to recommend a specific decision,

Contain factual, comparative, jurisdictional, or compliance errors,

Conflict with the Service’s disclaimers, limitations, or scope restrictions,

Umifly shall bear no liability whatsoever, and the User remains fully and exclusively responsible for verification, decision-making, and execution.

The User further acknowledges that AI-generated content is not monitored in real time, does not represent human judgment, may not reflect Umifly’s intended guidance in every instance, and may be influenced by input quality, ambiguity, platform constraints, model variability, or system behavior.

Use of the Service constitutes acceptance that any reliance on AI outputs is entirely at the User’s own risk, regardless of the nature, tone, formatting, or phrasing of such outputs.

---

12. User Responsibility

The User acknowledges and agrees that the use of the Service is entirely at their own discretion and risk. All decisions, actions, and outcomes arising from the use of the Service remain the sole responsibility of the User.

While Umifly provides informational support, structured guidance, and decision-support insights, the User expressly understands and accepts that:

Umifly does not make decisions on behalf of the User;

Umifly does not execute, finalize, confirm, validate, guarantee, or manage any bookings, transactions, or arrangements;

Umifly does not assume responsibility for the User’s choices, interpretations, reliance, or subsequent actions.

The User remains fully and exclusively responsible for, including but not limited to:

Selecting, booking, modifying, canceling, and paying for flights, accommodations, transportation, visas, insurance, and other travel-related services;

Verifying the accuracy, legality, suitability, availability, pricing, compliance, and contractual terms of any third-party services, platforms, providers, or governmental requirements referenced by the Service;

Ensuring compliance with applicable laws, regulations, visa requirements, entry rules, health requirements, governmental requirements, and religious obligations;

Evaluating financial implications, costs, risks, contractual obligations, and personal circumstances before making any decision;

Assessing whether the information or guidance provided is appropriate, safe, and lawful for their individual situation.

Any examples, suggestions, scenarios, options, or comparisons presented by the Service are provided for illustrative and informational purposes only and shall not be interpreted as instructions, directives, guarantees, approvals, endorsements, or assurances.

The User expressly agrees that Umifly shall not be held liable for:

Any losses, damages, costs, delays, missed opportunities, chargebacks, disputes, penalties, fees, adverse outcomes, or inconvenience resulting from decisions made by the User;

Reliance on information, guidance, or outputs generated by the Service;

Errors, omissions, misunderstandings, misinterpretations, or misapplications by the User.

By using the Service, the User confirms that they retain full control over all decisions and accept complete responsibility for the consequences thereof.

---

13. Decision-Making Disclaimer

Umifly does not make decisions on behalf of the User.

All information, guidance, suggestions, or outputs provided through the Service — including those generated by artificial intelligence — are purely informational and advisory in nature and shall never be considered decisions, instructions, approvals, authorizations, confirmations, guarantees, or commitments.

The User explicitly acknowledges and agrees that:

Umifly does not act as an agent, representative, intermediary, broker, negotiator, or decision-maker for the User;

Umifly does not execute, confirm, validate, guarantee, or finalize any decision on behalf of the User;

All decisions related to travel, accommodation, transportation, timing, bookings, purchases, religious practices, compliance, or any other actions remain solely and entirely the responsibility of the User.

Any choice, action, or outcome resulting from the use of the Service — whether directly or indirectly influenced by AI-generated guidance — is made independently by the User at their own discretion and risk.

Umifly shall not be liable for:

Decisions taken by the User based on guidance provided through the Service;

Outcomes, consequences, costs, losses, damages, penalties, disputes, or liabilities arising from such decisions;

Any interpretation, reliance, or implementation placed on AI-generated outputs by the User.

The User understands that the Service supports decision-making but does not replace it, and that final judgment, verification, and responsibility always rest with the User.